1d ago

Principal Delivery Success Manager

Toronto, Ontario, Canada

$123k-$169.4k / year

full-timelead Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead partner delivery capability development for Okta's Customer First team, ensuring service delivery partners successfully deploy Okta solutions. Your core impact will be accelerating partner maturity and maintaining implementation quality across a defined product domain and regional portfolio. This role offers the chance to work cross-functionally with Professional Services, Sales, and Enablement to scale partner-led delivery.

๐ŸŽฏ What You'll Do

  • Develop delivery capability across assigned partner portfolio
  • Guide partners through Service Delivery Partner maturity model
  • Review and validate partner go-live submissions
  • Track ecosystem capability trends and identify gaps

๐Ÿ“‹ Requirements

  • 10+ years experience in enterprise software delivery or partner success
  • Experience working with system integrators or service delivery partners
  • Enterprise SaaS deployment familiarity
  • Identity and access management concepts understanding

โœจ Nice to Have

  • Familiar with programming languages like .NET, JavaScript, Python, Java
  • Familiar with load balancers, reverse proxies, Web Access Management (e.g., F5, Oracle, NGINX)
  • Familiar with AI GPTs

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Equity where applicable
  • ๐Ÿฅ Health, dental, and vision insurance
  • ๐Ÿ’ฐ RRSP with match
  • ๐Ÿ“ž Telemedicine and healthcare spending
  • ๐Ÿ‘ถ Paid leave including PTO and parental leave

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
0 0 0