🛠 Tech Stack

💼 About This Role

You'll lead modernization of user support platforms through a robust automation and AI governance framework. Your core impact is coordinating internal teams and vendors to deliver scalable AIOps solutions aligned with enterprise architecture. You'll also implement agentic automation using Automation Anywhere and GenAI tools.

🎯 What You'll Do

• Lead modernization of user support platforms with automation and AI governance.
• Coordinate internal teams and vendors to deliver scalable, secure AIOps solutions.
• Define development frameworks for Automation Anywhere and agentic automation.
• Develop GenAI strategies using Copilot, ChatGPT, Azure services.

📋 Requirements

• 5+ years in Automation Engineering or Solution Architecture.
• Advanced developer certification in Automation Anywhere.
• Vendor management experience overseeing outsourcing and MSPs.
• Fluid English communication in global environments.

✨ Nice to Have

• Experience in finance or manufacturing industries.
• GenAI tool experience (Copilot, ChatGPT, AEX).

🎁 Benefits & Perks

• 🏖️ 100% remote scheme
• 💳 Vales de despensa (grocery vouchers)
• 📈 Professional Development Plan
• 🌍 Multicultural collaboration

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Leadership Interview· 45 min