🛠 Tech Stack

💼 About This Role

You'll serve as the primary point of contact for guests and residents, ensuring exceptional experiences from move-in to move-out for a tech-enabled hospitality company. You'll foster a 'one team' mentality and maintain a safe, compliant environment. This role offers flexible scheduling and a generous monthly bonus program.

🎯 What You'll Do

• Provide exceptional service to guests, residents, and partners.
• Respond to guest communication via text, email, and platforms.
• Ensure accurate check-in and payment collection.
• Maintain safety and security for team and guests.

📋 Requirements

• 1+ year of customer service experience in hospitality, retail, or similar.
• Effective verbal and written communication skills.
• Ability to learn and use POS, CRM, or customer communication systems.
• Ability to stand, walk, and lift up to 50 pounds.

✨ Nice to Have

• Experience with HubSpot or Airbnb platforms.
• Previous multi-family or food & beverage experience.

🎁 Benefits & Perks

• 💰 Generous monthly bonus up to $500/month.
• 📈 Company stock options and 401k + 4% match.
• 🏖️ 15 days PTO (accrued), increasing to 20 after 2.5 years.
• 🏥 Medical, Vision & Dental insurance options.
• 🎂 Paid birthday off.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application Review· 1-2 days
2. 2Phone Screen· 30 min
3. 3On-site Interview· 1 hour