5h ago
Analista de IT Service Management
Curitiba, Brazil
✨ $40k-$60k / yearest.
full-timemid HybridIT services
🛠 Tech Stack
💼 About This Role
You'll join a global tech transformation team, uniting human expertise with AI. You'll drive IT service management improvements for scalable tech solutions.
🎯 What You'll Do
- Manage IT service management processes
- Coordinate incident and problem resolution
- Ensure service level agreements are met
📋 Requirements
- ITIL certification
- 3-5 years of ITSM experience
- Experience with service management tools
✨ Nice to Have
- Knowledge of Agile methodologies
- Experience in global teams
🎁 Benefits & Perks
- 🏥 Health insurance
- 🏖️ Flexible vacation
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