Tech Stack

Description

You will lead client-facing ServiceNow ITOM/ITSM implementations, owning engagements from pre-sales through delivery while serving as a trusted advisor. Up to 25% travel within the Southeast region required.

Requirements

• Based in Florida, United States
• Strong communication and problem-solving skills
• Experience with ServiceNow ITOM/ITSM implementations
• Ability to travel up to 25% across Southeast region
• Experience in client-facing engagement management

Responsibilities

• Lead client-facing ServiceNow ITOM/ITSM implementations
• Own end-to-end engagement including pre-sales, solutioning, scoping, and proposal development
• Translate business needs into effective ServiceNow solutions
• Serve as trusted advisor to clients
• Conduct workshops and ensure solutions meet functional requirements