🛠 Tech Stack

💼 About This Role

You'll be a gamechanger for our B2B customers, guiding them through the introduction of our intelligent camera system on their parking areas. You'll ensure they extract maximum value from our solution through onboarding, enablement, and proactive relationship building. Strong collaboration with Commercial, Product, and Engineering teams lets you drive customer feedback into product impact.

🎯 What You'll Do

• Manage end-to-end onboarding of new customers via email, calls, and live demos.
• Enable customers to become product experts and maximize solution potential.
• Build long-term, trust-based partnerships through proactive check-ins.
• Collaborate with Commercial, Product, and Engineering to relay customer feedback.

📋 Requirements

• 2-4 years experience in Customer Success or B2B customer service (software/tech preferred).
• German at C1 level and business-fluent English.
• Experience with G-Suite, Airtable, and CRM platforms like Salesforce or HubSpot.

✨ Nice to Have

• Experience in a software company with hardware components.
• Additional languages besides German and English.

🎁 Benefits & Perks

• 🏖️ Flexible hybrid model with home office, workation, and anchor days (Tue-Thu).
• 🚴 Bike leasing or travel allowance for sustainable mobility.
• 🍏 Free coffee, online canteen, fresh fruit, and muesli bar at the office.
• 💪 EGYM Wellpass or Urban Sports Club access to 1000+ fitness facilities.
• 🖥️ Mac or Windows choice ergonomic equipment for office and home office.

📨 Hiring Process

Estimated timeline: 1-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min

[email protected]