1d ago
Onboarding Specialist
Tampico
โจ $30k-$45k / yearest.
full-timemid
๐ Tech Stack
๐ผ About This Role
You'll train and onboard new clients on the Skydropx platform, ensuring they adopt tools and features. You'll design induction sessions and create guides, while evaluating user experience to propose improvements. This role offers growth and development in a dynamic multicultural environment.
๐ฏ What You'll Do
- Train new clients on platform usage.
- Design and facilitate induction sessions.
- Create manuals and best practice guides.
- Follow up on client questions during onboarding.
๐ Requirements
- 2+ years experience in client onboarding training.
- Advanced Excel proficiency.
- Customer service and post-sales experience.
- Industrial Engineering, Logistics, or Business Administration degree.
โจ Nice to Have
- SQL knowledge.
- HubSpot CRM experience.
๐ Benefits & Perks
- ๐ Professional growth and development.
- ๐ Fixed-term contract with potential for indefinite.
- ๐ Regional mission to transform LATAM logistics.
- ๐ผ Competitive salary.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Apply onlineยท 10 min
- 2Recruiter screeningยท 30 min
- 3Interview with managerยท 1 hour
๐ฉ Heads Up
- Role requires 2+ years experience but labeled as temporary contract.
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