💼 About This Role

You'll empower customers to maximize product value through tailored learning journeys. Your strategic training plans and expert facilitation directly boost customer success and satisfaction. This role offers up to 40% travel for onsite sessions and collaboration with cross-functional teams.

🎯 What You'll Do

• Conduct discovery sessions to define customer goals and success metrics.
• Develop customized training plans and secure customer approval.
• Deliver virtual and onsite training sessions for various audiences.
• Design and execute Train-the-Trainer programs using a hands-on methodology.

📋 Requirements

• 3-5 years of experience in customer education or training.
• Proven ability to facilitate virtual instructor-led training sessions.
• Experience designing customized training plans for enterprise customers.
• Willingness to travel up to 40% for onsite engagements.

✨ Nice to Have

• Experience with Train-the-Trainer program delivery.
• Familiarity with learning management systems and content authoring tools.
• Background in SaaS or technology company education roles.

🎁 Benefits & Perks

• 🏖️ Remote-first work environment
• ✈️ Travel opportunities for onsite training
• 📚 Professional development budget
• 🏥 Health insurance coverage
• 💰 Competitive compensation package

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Skills Assessment / Presentation· 60 min

🚩 Heads Up

• High travel demand (up to 40%) may impact work-life balance.
• No explicit salary range provided in listing.