3h ago

Renewal Manager

Chicago, Illinois, United States
full-timeseniorFinTech

Tech Stack

Description

You will oversee the full lifecycle of customer contracts, from drafting and negotiation through execution and renewal, collaborating with cross-functional teams to ensure alignment with business goals and client expectations.

Requirements

  • 5+ years of experience in contract management, legal operations, or related field
  • Experience in SaaS, FinTech, or enterprise software environments preferred
  • Strong understanding of legal terminology, contract law, and negotiation strategies
  • Proven ability to manage multiple contracts and priorities in a fast-paced environment
  • Proficiency with contract lifecycle management tools, Microsoft Office Suite, and Google Suite

Responsibilities

  • Draft, review, negotiate, and manage commercial agreements including MSAs, SOWs, NDAs, amendments, and renewals
  • Collaborate with Implementation, Account Managers, and Customer Success to align contract terms with operational capabilities
  • Serve as primary contact for contract-related inquiries and escalations
  • Maintain and improve contract templates, processes, and policies for consistency and compliance
  • Monitor contract performance and compliance, proactively identifying and mitigating risks
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