3h ago
Renewal Manager
Chicago, Illinois, United States
full-timeseniorFinTech
Tech Stack
Description
You will oversee the full lifecycle of customer contracts, from drafting and negotiation through execution and renewal, collaborating with cross-functional teams to ensure alignment with business goals and client expectations.
Requirements
- 5+ years of experience in contract management, legal operations, or related field
- Experience in SaaS, FinTech, or enterprise software environments preferred
- Strong understanding of legal terminology, contract law, and negotiation strategies
- Proven ability to manage multiple contracts and priorities in a fast-paced environment
- Proficiency with contract lifecycle management tools, Microsoft Office Suite, and Google Suite
Responsibilities
- Draft, review, negotiate, and manage commercial agreements including MSAs, SOWs, NDAs, amendments, and renewals
- Collaborate with Implementation, Account Managers, and Customer Success to align contract terms with operational capabilities
- Serve as primary contact for contract-related inquiries and escalations
- Maintain and improve contract templates, processes, and policies for consistency and compliance
- Monitor contract performance and compliance, proactively identifying and mitigating risks
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