💼 About This Role

You'll onboard high-value programs and manage a portfolio of key customers at Tremendous, the global platform for sending payouts. Your core impact is ensuring customer success through onboarding, account management, and strategic expansion. This fully remote role offers a high-documentation, low-meeting culture with opportunities to influence product feedback.

🎯 What You'll Do

• Provide onboarding sessions for new sales wins
• Manage a portfolio of key customer accounts
• Expand relationships through retention and long-term agreements
• Handle client feedback and collaborate with product team

📋 Requirements

• 2+ years in Sales, Customer Success or Account Management
• Experience at a high-growth B2B startup (preferred)
• Excellent written and verbal communication skills

✨ Nice to Have

• Self-directed with ownership of outcomes
• Detail-oriented tracking of timelines and blockers
• Analytical mindset connecting customer requests to business impact

🎁 Benefits & Perks

• 💵 Competitive pay with equity and benefits ($80K-$140K base)
• 🏠 Fully remote culture in the Americas
• 📈 Sustainable growth at a profitable company

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 1 hour