Description

You will lead the product design organization for Lightspeed Retail, defining and executing design strategy across wholesale, in-store, and online channels. You'll mentor a global team of designers, foster innovation, and partner with product and engineering leaders to create cohesive, user-centric experiences.

Requirements

• 12+ years of in-house product/consumer UX/UI and visual design experience
• 7+ years in a people management role on a Design team
• Deep understanding of human behavior and empathy for customers and team
• Forward-thinking perspective on technology and design practices
• Demonstrated experience with service design practices

Responsibilities

• Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC
• Define and champion the overall design vision and strategy for Lightspeed Retail products
• Oversee end-to-end design process from research to implementation, ensuring exceptional user experience
• Serve as equal partner to senior leaders in Product and Engineering, influencing product strategy
• Advocate for user research initiatives and translate insights into actionable design improvements