12h ago
Community Manager, Social
Menlo Park, CA | New York, NY
$102k-$120k / year
full-timemidfinance
๐ Tech Stack
๐ผ About This Role
You'll act as the human extension of the Robinhood brand across social platforms, balancing an accessible voice with strict compliance standards. Your core impact is building deep trust and sustainable growth within finance communities.
๐ฏ What You'll Do
- Manage daily community engagement across X, Reddit, TikTok, YouTube, and Instagram
- Monitor community sentiment and deliver actionable insights to product and marketing teams
- Spearhead community-first events like live AMAs and surprise-and-delight moments
- Represent the Robinhood voice ensuring compliance with content standards and regulations
๐ Requirements
- 4+ years of experience in social media or community management
- Native understanding of platform nuances on X, TikTok, Reddit, and Instagram
- Exceptional written and verbal communication skills
- Data-driven mindset translating social metrics into actionable strategy
โจ Nice to Have
- Active participation in finance communities and crypto communities
- Familiarity with enterprise social listening tools like Sprout Social or Sprinklr
- Experience leveraging generative AI tools for content ideation or data analysis
๐ Benefits & Perks
- ๐ฐ Performance driven compensation with multipliers, bonus, equity, 401(k) matching
- ๐ฅ Best in class benefits including 100% paid health insurance for employees
- ๐๏ธ Lifestyle wallet for wellness, learning, and more
- ๐ถ Fertility benefits and mental health benefits
- ๐๏ธ Time off including company holidays, paid time off, parental leave
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3On-site Interviewยท 4 hours
0 0 0