5h ago

Program Manager

Toronto, Ontario

$75k-$100k / year

full-timemid Hybridtechnology

💼 About This Role

You'll support the management of hardware programs for McDonald's Canada, including drive-thru digital menu boards, kiosks, and restaurant technology infrastructure. You'll act as the primary day-to-day bridge between McDonald's stakeholders and Coates' internal teams, ensuring clear communication and program visibility. This role offers the chance to work with a global technology leader in the QSR space.

🎯 What You'll Do

  • Act as key point of contact between McDonald's Canada stakeholders and Coates internal teams.
  • Support coordination of hardware initiatives including drive-thru enclosures, kiosks, and media players.
  • Consolidate input from hardware, product, supply chain, finance, and deployment teams.
  • Maintain client-facing documentation and presentation content.

📋 Requirements

  • 5 years experience in account coordination, program management, or client-facing roles.
  • Experience with enterprise clients or complex multi-stakeholder environments.
  • Understanding of QSR operations or retail technology environments.
  • Ability to manage multiple initiatives and coordinate across teams.

✨ Nice to Have

  • Experience with hardware deployment programs.
  • Strong business acumen and stakeholder management skills.

🎁 Benefits & Perks

  • 🏖️ Flexible hybrid work
  • 💼 Career growth in a global tech company
  • 🤝 Collaborative team culture
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