🛠 Tech Stack

💼 About This Role

You'll own a portfolio of high-value healthcare clients, guiding them from post-sale implementation to long-term success and expansion. Acting as a trusted advisor, you'll work with executives across employers, health plans, and PBMs to drive measurable clinical and financial outcomes. This role sits at the intersection of healthcare innovation and strategic client partnership.

🎯 What You'll Do

• Own and manage a portfolio of strategic healthcare clients post-sale
• Lead onboarding and implementation strategies for scalable client launches
• Conduct executive-level Quarterly Business Reviews to communicate outcomes
• Partner with Sales on renewals, expansions, and upsell opportunities

📋 Requirements

• Bachelor’s degree in Business, Healthcare, or related field
• 5–8+ years of customer success/account management experience in healthcare
• Proven track record managing complex enterprise healthcare accounts
• Strong experience with health plans, PBMs, or employer groups

✨ Nice to Have

• Familiarity with chronic disease management, pharmacy, or diabetes programs
• Experience using HubSpot, Asana, Slack, and Google Workspace

🎁 Benefits & Perks

• 💰 Competitive base salary up to $145,000/year
• 📈 Performance-based bonus eligibility up to 15%
• 🏥 Comprehensive medical, dental, vision insurance
• 🏖️ Flexible PTO and remote-first work options
• 📚 Professional development budget and continuing education support

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final interview with leadership· 60 min