3h ago
Renewals Specialist
Austin, TX
β¨ $65k-$85k / yearest.
full-timemid Remotecybersecurity
π Tech Stack
πΌ About This Role
You'll own the entire renewal lifecycle for SpyCloud's customer base, ensuring high satisfaction and data accuracy. Your work directly drives revenue retention and strengthens customer relationships. This role offers a chance to join a cybersecurity company disrupting cybercrime.
π― What You'll Do
- Own renewals process from customer notification to quote creation and closure.
- Drive revenue by securing timely payment commitments from customers.
- Manage CPQ data completeness and accuracy.
- Collaborate with Customer Success to review historical needs and current landscape.
π Requirements
- 3+ years of professional experience in sales, account management, customer success, or finance.
- Salesforce experience required.
- SaaS familiarity required.
- BA/BS or equivalent experience required; detail-oriented with strong communication skills.
β¨ Nice to Have
- CPQ experience preferred.
π Benefits & Perks
- ποΈ Unlimited PTO and 16 paid holidays per year
- π₯ Health, Vision, and Dental Insurance with HSA option
- π° 401(k) with Employer Contribution
- π‘οΈ Employer Paid Life, Short-term, and Long-term Disability Insurance
- π’ Flexible and remote-friendly work options
π¨ Hiring Process
Estimated timeline: 2-3 weeks Β· AI estimate
- 1Recruiter phone screenΒ· 30 min
- 2Hiring manager interviewΒ· 45 min
- 3OfferΒ· 1-2 weeks
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