🛠 Tech Stack

💼 About This Role

You'll lead the global renewals organization, driving customer retention and recurring revenue growth. Your core impact will be scaling renewal processes and improving predictability. This highly visible role operates at the nexus of customer experience and operational execution.

🎯 What You'll Do

• Define and execute global renewals strategy to enhance retention
• Build scalable renewal processes to increase efficiency and predictability
• Lead and mentor a high-performing global renewals team
• Own full renewal motion for annual and multi-year contracts

📋 Requirements

• 7-9 years experience in SaaS renewals or related area
• High-volume renewal operations in a subscription-based business
• Experience managing globally distributed teams
• Operational excellence and process design skills

✨ Nice to Have

• Experience with automation and CRM tools
• Cross-functional communication skills

🎁 Benefits & Perks

• 🏖️ Flexible work schedule
• 📈 Professional development opportunities
• 💰 Performance-based bonus
• 🏥 Health insurance and wellness programs
• 🌍 Inclusive workplace culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Offer· 1 week