💼 About This Role

You'll serve as an essential part of the event experience at Capital One Arena, creating memorable experiences for guests and team members. You will welcome guests, provide directions, and assist with seating, ticketing, and accessibility needs. This role offers the chance to work in a dynamic sports and entertainment environment.

🎯 What You'll Do

• Welcome guests with a smile and helpful demeanor at entry points.
• Monitor assigned areas for issues and opportunities to create positive experiences.
• Provide directions, seating assistance, and resolve ticketing issues.
• Assist guests with disabilities and enforce arena policies.

📋 Requirements

• 18 years or older
• High school graduate or GED equivalent
• Ability to balance multiple assignments in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays

✨ Nice to Have

• Prior customer service experience
• Experience in event or arena settings

🎁 Benefits & Perks

• 🎉 Team member events and engagement activities
• 📚 Training and development opportunities
• 🎟️ Free or discounted event access
• 💼 Part-time schedule with flexible hours

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 15 min
3. 3In-Person Interview· 30 min