💼 About This Role

You'll manage a portfolio of enterprise clients, driving adoption and retention through strategic guidance and data-driven insights. You'll act as a trusted advisor to executive stakeholders, ensuring alignment with business goals and uncovering upsell opportunities. This role blends customer success, consulting, and commercial strategy within a fast-evolving technology landscape.

🎯 What You'll Do

• Manage enterprise client portfolio across full customer lifecycle
• Build strong relationships with stakeholders including executive leadership
• Develop data-driven success plans aligned with customer objectives
• Drive product adoption and value realization through tailored strategies

📋 Requirements

• 5+ years in enterprise customer success, account management, or consulting
• Proven ability to manage and grow large, complex accounts
• C-level stakeholder engagement experience
• Fluency in French and English

✨ Nice to Have

• Additional European languages
• Familiarity with data warehouses and AI-driven tools

🎁 Benefits & Perks

• 💵 Competitive compensation with performance-based incentives
• 🌍 Flexible work arrangements including remote and hybrid
• 📈 Stock options to share in company success
• 📚 Learning and development with mentorship and career growth programs
• 🎉 Regular team events and global meetups

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min