2h ago

UM Program Operations Manager

Tempe, Arizona

$105,808-$138,886 / year

full-timemid Hybridhealth insurance

Description

You will own the execution of high-impact programs like Gold Carding and Provider Incentive Programs, ensuring operational soundness, regulatory compliance, and scalability. You'll manage the Prior Authorization list and drive cross-functional implementations to improve departmental performance.

Requirements

  • 4+ years in program management
  • 3+ years delivering projects/programs
  • 2+ years managing prior authorization list process
  • Experience in payer/health insurance
  • Experience using data and metrics to drive improvements

Responsibilities

  • Lead end-to-end execution for Gold Card and Provider Incentive programs
  • Own Prior Authorization list governance and cross-functional updates
  • Ensure UM program compliance with state and federal mandates
  • Develop SOPs for new initiatives
  • Drive recurring refresh cycles for auto-approval rules
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