21h ago

Ops Team Lead

Boston, MA

$65k-$95k / yearest.

full-timemidtransportation

💼 About This Role

You'll oversee daily operations and manage a team of Drivers. Your core impact is ensuring team performance and SLA targets are met. This role offers direct people management and operational leadership in data collection projects.

🎯 What You'll Do

  • Manage team of Data Collection Driving Operations field resources
  • Drive day-to-day operations following standard operating procedures
  • Conduct periodic reviews with teams and Program Managers
  • Assist in gathering and analyzing reporting details

📋 Requirements

  • People management experience as a manager or lead
  • Strong written and verbal communication skills
  • Ability to analyze data and establish measurable action plans
  • Ability to travel as needed

✨ Nice to Have

  • Bachelor's Degree or equivalent experience
  • Field surveying program specific knowledge

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Interview with Country Manager· 60 min
  3. 3Offer· 15 min

🚩 Heads Up

  • Role mixes operations lead with data collection driver management; may involve non-managerial duties
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