🛠 Tech Stack

💼 About This Role

You'll be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams at a high-growth hospitality tech company. You'll turn messy data into trusted KPIs and drive cross-functional processes that scale the business. This role offers direct influence on how a fast-growing company operates with support from top investors.

🎯 What You'll Do

• Collaborate with Product Leads to instrument features and define success metrics.
• Build measurement frameworks that become organizational standards.
• Inform product strategy through data-driven analysis and competitive intelligence.
• Identify systemic inefficiencies and propose scalable solutions.

📋 Requirements

• 5+ years in product operations or related role in B2B SaaS.
• Proficient in SQL and BI tools like Looker or Tableau.
• Track record of owning KPI frameworks and building reporting cadences.
• Excellent program management and cross-functional communication skills.

✨ Nice to Have

• Experience in hospitality tech.
• Experience in enterprise SaaS with strategic accounts.
• Building product analytics at a growth-stage company.