22h ago
Customer Service Delivery Advocate
Broussard, LA
$35.4k-$39.5k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers, providing a hassle-free car buying experience. You'll be the face of Carvana, ensuring customer happiness on the driveway. This role offers performance-based pay increases every 90 days and fast-track advancement opportunities.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler to ensure safe driving condition
๐ Requirements
- At least 2 years of customer-facing experience
- Ability to obtain a Notary within 90 days
- Physically fit to lift 50 lbs and sustain activity for 8+ hours
- Valid driver's license with clean driving record
โจ Nice to Have
- Previous automotive industry experience
- Experience with car haulers or towing
- Bilingual in English and Spanish
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus dental and vision
- ๐ฐ Performance-Based Compensation with $0.50 raise every 90 days
- ๐๏ธ Generous PTO (13 days first year, increases to 20)
- ๐ Tuition Reimbursement and student loan repayment program
- ๐ Equity and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Online Applicationยท 15 min
- 2Phone Screenยท 30 min
- 3On-site Interviewยท 1 hour
๐ฉ Heads Up
- Role requires physical labor (lifting 50 lbs, loading/unloading vehicles) but title suggests customer service
- Requires rotating shifts including weekends and 7-day availability
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