22h ago

Customer Service Delivery Advocate

Broussard, LA

$35.4k-$39.5k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers, providing a hassle-free car buying experience. You'll be the face of Carvana, ensuring customer happiness on the driveway. This role offers performance-based pay increases every 90 days and fast-track advancement opportunities.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler to ensure safe driving condition

๐Ÿ“‹ Requirements

  • At least 2 years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Physically fit to lift 50 lbs and sustain activity for 8+ hours
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Previous automotive industry experience
  • Experience with car haulers or towing
  • Bilingual in English and Spanish

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus dental and vision
  • ๐Ÿ’ฐ Performance-Based Compensation with $0.50 raise every 90 days
  • ๐Ÿ–๏ธ Generous PTO (13 days first year, increases to 20)
  • ๐Ÿ“š Tuition Reimbursement and student loan repayment program
  • ๐Ÿ“ˆ Equity and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Online Applicationยท 15 min
  2. 2Phone Screenยท 30 min
  3. 3On-site Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Role requires physical labor (lifting 50 lbs, loading/unloading vehicles) but title suggests customer service
  • Requires rotating shifts including weekends and 7-day availability
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