17h ago

Senior Customer Success Manager

Dublin, Ireland

$100k-$150k / yearest.

full-timeseniorai-ml

🛠 Tech Stack

💼 About This Role

You'll join Crusoe, a vertically integrated AI infrastructure company, to ensure clients maximize value from cloud-based AI and ML solutions. You'll act as a technical liaison between customers and engineering teams, driving performance monitoring and reporting. This role focuses on building long-term relationships and enabling customer success.

🎯 What You'll Do

  • Develop and maintain strong customer relationships
  • Provide technical guidance on cloud-based AI/ML solutions
  • Monitor customer performance and report on KPIs
  • Deliver training sessions and workshops to customers

📋 Requirements

  • Bachelor's degree in Business, Engineering, or related field
  • Proven experience in customer success or technical account management
  • Strong technical foundation in cloud computing, AI, and ML technologies
  • Excellent interpersonal and communication skills

✨ Nice to Have

  • Advanced degree preferred
  • Experience with Kubernetes solutions

🎁 Benefits & Perks

  • 💰 Pension contributions
  • 🏥 Private health and dental insurance
  • 🛡️ Income protection
  • 📝 Life assurance
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