17h ago
Senior Customer Success Manager
Dublin, Ireland
✨ $100k-$150k / yearest.
full-timeseniorai-ml
🛠 Tech Stack
💼 About This Role
You'll join Crusoe, a vertically integrated AI infrastructure company, to ensure clients maximize value from cloud-based AI and ML solutions. You'll act as a technical liaison between customers and engineering teams, driving performance monitoring and reporting. This role focuses on building long-term relationships and enabling customer success.
🎯 What You'll Do
- Develop and maintain strong customer relationships
- Provide technical guidance on cloud-based AI/ML solutions
- Monitor customer performance and report on KPIs
- Deliver training sessions and workshops to customers
📋 Requirements
- Bachelor's degree in Business, Engineering, or related field
- Proven experience in customer success or technical account management
- Strong technical foundation in cloud computing, AI, and ML technologies
- Excellent interpersonal and communication skills
✨ Nice to Have
- Advanced degree preferred
- Experience with Kubernetes solutions
🎁 Benefits & Perks
- 💰 Pension contributions
- 🏥 Private health and dental insurance
- 🛡️ Income protection
- 📝 Life assurance
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