💼 About This Role

You'll lead the in-store experience at a Knix retail location, coaching your team to deliver exceptional customer service and drive sales. You'll use real-time KPIs to optimize performance during peak hours and build customer loyalty through thoughtful product guidance. This role is part of a new store opening in a fast-growing brand that's redefining intimates for real life.

🎯 What You'll Do

• Coach and develop Sales Associates in the moment
• Use real-time KPIs to optimize floor performance
• Guide customers to right products including bra fittings
• Support staff training, merchandising, and operations

📋 Requirements

• 2+ years experience in apparel/lifestyle retail
• Proven lead or senior role experience
• Ability to coach and motivate a team to drive results
• Demonstrated use of KPIs and sales insights for real-time decisions

🎁 Benefits & Perks

• 💰 Competitive Pay with monthly bonus and performance increases
• 🏷️ Product Discount up to 50% off
• 🏥 Health benefits starting day one
• 💰 Company GRSP match up to 3%
• 👶 Parental Leave Top-Up up to 80% salary

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3In-Store Working Interview· 2 hours