19h ago
Enterprise Customer Success Manager UK&I
London
✨ $95k-$125k / yearest.
full-timeseniorsoftware
💼 About This Role
You'll lead the onboarding and rollout of a strategic enterprise partnership with one of the world's largest food companies. You'll drive structured implementation and adoption across markets, coordinating cross-functional teams. This role offers career-defining impact in a high-growth scale-up environment.
🎯 What You'll Do
- Own onboarding and rollout for a strategic enterprise customer
- Drive structured implementation and adoption milestones
- Establish custom operating structure including governance and cadence
- Coordinate global, regional, and local stakeholders
📋 Requirements
- 6-8+ years in enterprise customer success or delivery
- Proven experience leading complex enterprise implementations
- Ability to manage multi-layered enterprise stakeholders
- Fluent English (C2 level)
✨ Nice to Have
- Commercial awareness of retention and expansion drivers
- Intrapreneurial mindset in a scale-up environment
🎁 Benefits & Perks
- 🚀 Career-defining impact from day one
- 📘 Build the enterprise onboarding playbook
- 🤝 Work directly with leadership on high-impact initiatives
- 🌍 Scale partnership across Europe with a top food company
- 🥕 Mission to digitize the food supply chain
🚩 Heads Up
- Requires 6-8+ years experience but no salary range provided
- Onsite role despite vague mention of markets across Europe
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