19h ago

Enterprise Customer Success Manager UK&I

London

$95k-$125k / yearest.

full-timeseniorsoftware

💼 About This Role

You'll lead the onboarding and rollout of a strategic enterprise partnership with one of the world's largest food companies. You'll drive structured implementation and adoption across markets, coordinating cross-functional teams. This role offers career-defining impact in a high-growth scale-up environment.

🎯 What You'll Do

  • Own onboarding and rollout for a strategic enterprise customer
  • Drive structured implementation and adoption milestones
  • Establish custom operating structure including governance and cadence
  • Coordinate global, regional, and local stakeholders

📋 Requirements

  • 6-8+ years in enterprise customer success or delivery
  • Proven experience leading complex enterprise implementations
  • Ability to manage multi-layered enterprise stakeholders
  • Fluent English (C2 level)

✨ Nice to Have

  • Commercial awareness of retention and expansion drivers
  • Intrapreneurial mindset in a scale-up environment

🎁 Benefits & Perks

  • 🚀 Career-defining impact from day one
  • 📘 Build the enterprise onboarding playbook
  • 🤝 Work directly with leadership on high-impact initiatives
  • 🌍 Scale partnership across Europe with a top food company
  • 🥕 Mission to digitize the food supply chain

🚩 Heads Up

  • Requires 6-8+ years experience but no salary range provided
  • Onsite role despite vague mention of markets across Europe
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