4h ago

Customer Value Architect

Dallas, Texas

$130k-$190k / year

full-time Hybridenergy

🛠 Tech Stack

💼 About This Role

You'll work directly with high-value utility customers to drive adoption and quantify ROI of our AI-powered digital twin platform for critical infrastructure. Your core impact is translating platform capabilities into measurable business value, embedding solutions across customer organizations to build a more resilient global energy future.

🎯 What You'll Do

  • Develop proficiency in the Neara platform to translate functionality to customers.
  • Work on-site with customers to drive platform adoption and ensure contractual outcomes.
  • Collaborate to define business cases and ROI metrics for delivered value.
  • Design and deliver focused training sessions aligned with customer workflows.

📋 Requirements

  • Significant experience with enterprise account engagement and client management.
  • Familiarity with enterprise software platforms and deployments.
  • Experience in developing tangible customer value and ROI frameworks.
  • Strong communication skills to explain complex topics clearly.

✨ Nice to Have

  • Experience in large consulting organization.
  • Critical thinking to translate customer outcomes to technical solutions.
  • Ability to build trusted relationships with external stakeholders.

🎁 Benefits & Perks

  • 💰 Competitive compensation including equity.
  • 🏖️ Hybrid work flexibility.
  • 📈 High-growth tech company backed by top investors.
  • 🌍 Global impact on critical infrastructure resilience.
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