Tech Stack

Description

You will partner with Stripe's largest platform users to optimize their risk and onboarding experience by providing customized technical guidance, risk health checks, and strategic consultations. You'll work cross-functionally with Risk Operations, Product, and Engineering teams to advocate for user needs and improve Stripe's platform.

Requirements

• 3+ years in technical account management, risk management, or operations
• Familiarity with APIs and ability to explain API concepts
• Demonstrated SQL experience
• Proficiency in data analytics and reporting
• Excellent communication skills

Responsibilities

• Monitor portfolio risk metrics and identify opportunities
• Conduct risk and onboarding technical health checks
• Deliver escalated support and advocate for user priorities
• Build standard operating procedures for global team replication
• Collaborate with TAMs, CSMs, and Account Executives