21h ago

Director, Program Management

Seoul, South Korea

โœจ $180k-$250k / yearest.

full-timeleadretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead retail selection strategy for Coupang's Rocket Delivery business, driving customer insights and execution across categories. Your impact includes building scalable systems and tools to optimize e2e selection quality.

๐ŸŽฏ What You'll Do

  • Design customer-led selection strategy connecting insights to sourcing
  • Deploy selection strategy to category teams with performance tracking
  • Build sustainable E2E selection processes and systems
  • Hire and nurture top talent into future leaders

๐Ÿ“‹ Requirements

  • Bachelor's degree or higher
  • At least 15 years of experience in business or customer insights
  • Experience in managerial role handling end-to-end P&L
  • Experience building relationships with global/local brands in retail/eCommerce

โœจ Nice to Have

  • Fluent in Korean
  • Interest in technologies and systematization
  • Strong communication skills for executive presentations

๐Ÿ“จ Hiring Process

Estimated timeline: 3-6 weeks

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Interviewยท 30-60 min
  3. 3Onsite or Virtual Onsite Interviewยท 3-5 hours
  4. 4Offerยท 1-2 weeks
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