22h ago

Director of Collections

Salt Lake City, UT | San Francisco, CA | New York, NY | Seattle, WA

$176k-$220k / year

full-timelead Hybrid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead B2B collections and recovery strategy at a high-growth fintech company, driving recovery performance across unsecured corporate card products. You'll balance financial outcomes with long-term customer relationships through automated and human-powered solutions.

๐ŸŽฏ What You'll Do

  • Define multi-year vision for B2B collections and recovery strategy
  • Own performance metrics for delinquencies, roll rates, and net charge-offs
  • Lead and mentor an internal team of collections managers and specialists
  • Oversee external collection agencies and legal partners

๐Ÿ“‹ Requirements

  • 10+ years in collections, risk operations, or credit cycle management
  • At least 5 years focused on B2B/commercial unsecured credit
  • 3+ years in a senior leadership role
  • Deep domain expertise in commercial collections strategies

โœจ Nice to Have

  • Experience implementing AI-assisted collections outreach
  • Deep understanding of startup/venture-backed business ecosystem

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Up to 4 weeks per year fully remote work
  • ๐Ÿข Hybrid work environment
  • ๐Ÿ’ฐ Equity and other compensation

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Final round with leadershipยท 60 min
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