22h ago
Director of Collections
Salt Lake City, UT | San Francisco, CA | New York, NY | Seattle, WA
$176k-$220k / year
full-timelead Hybrid
๐ Tech Stack
๐ผ About This Role
You'll lead B2B collections and recovery strategy at a high-growth fintech company, driving recovery performance across unsecured corporate card products. You'll balance financial outcomes with long-term customer relationships through automated and human-powered solutions.
๐ฏ What You'll Do
- Define multi-year vision for B2B collections and recovery strategy
- Own performance metrics for delinquencies, roll rates, and net charge-offs
- Lead and mentor an internal team of collections managers and specialists
- Oversee external collection agencies and legal partners
๐ Requirements
- 10+ years in collections, risk operations, or credit cycle management
- At least 5 years focused on B2B/commercial unsecured credit
- 3+ years in a senior leadership role
- Deep domain expertise in commercial collections strategies
โจ Nice to Have
- Experience implementing AI-assisted collections outreach
- Deep understanding of startup/venture-backed business ecosystem
๐ Benefits & Perks
- ๐๏ธ Up to 4 weeks per year fully remote work
- ๐ข Hybrid work environment
- ๐ฐ Equity and other compensation
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Final round with leadershipยท 60 min
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