Description

You will lead a team of 7 Strategic Account Managers focused on retaining and growing Square's largest sellers in the UK. You'll provide coaching, drive revenue outcomes, and serve as an escalation point for customer challenges, while collaborating cross-functionally to shape processes and tools.

Requirements

• 7+ years total experience in Business Development, Sales or Account Management
• 3+ years experience managing metrics-driven customer-facing teams in high-growth tech
• 2+ years experience in Payments, POS, Hospotech or Fintech industry
• Experience identifying opportunities and developing action plans
• Excellent communication for all audiences including senior stakeholders

Responsibilities

• Lead a distributed team of 7 Strategic Account Managers
• Achieve positive revenue outcomes while maintaining high return on investment
• Provide 1:1 coaching and performance management
• Serve as escalation point for customer challenges
• Create operational efficiencies through streamlined repeatable processes