💼 About This Role

You'll lead the resident services team at a luxury apartment community, creating stellar first impressions and building lasting relationships. Your core impact is driving resident satisfaction and retention through personalized interactions and meaningful events. This role stands out for its autonomy in leading events and social media engagement.

🎯 What You'll Do

• Lead by example, living core values and culture
• Coach and mentor resident services team members
• Plan and execute resident events and activities
• Manage social media and online reviews engagement

📋 Requirements

• 2+ years hospitality, retail, travel, or hotel experience
• Proficient in social media platforms like Facebook and Instagram
• Excellent written and verbal communication skills
• Professional appearance and customer-focused mentality

🎁 Benefits & Perks

• 🏖️ Paid Time Off: 20 days plus holidays
• 🏥 Health & Wellness: Medical, dental, vision coverage
• 💰 Retirement Planning: 401k with company match
• 📚 Tuition Reimbursement for career development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer