💼 About This Role

You'll build and execute customer success strategies for a rapidly scaling AI platform powering global debt markets. You'll partner with account managers to drive workflow adoption and revenue growth, delivering performance data insights to clients. This role offers the chance to build a high-performing function from scratch at a category-defining fintech.

🎯 What You'll Do

• Become a product expert and support client projects.
• Develop bespoke KPIs and data-driven client insights.
• Expand network of contacts within accounts.
• Maintain CRM records and attend industry events.

📋 Requirements

• 2 years in account management or customer success.
• Strong knowledge of financial markets.
• Track record managing enterprise clients (min $1M book).
• Effective communication and prioritization skills.

✨ Nice to Have

• Experience in capital markets or B2B sales.
• Relationships within leveraged finance community.

🎁 Benefits & Perks

• 💰 Competitive salary (75-90th percentile).
• 🏥 Private Medical Insurance.
• 🏖️ 25 holiday days + public holidays.
• 🌍 Work abroad up to 3 months/year.
• 📚 Professional development budget.