💼 About This Role

You'll serve as the front desk point of contact for medical record requests in a patient-facing healthcare setting. You'll ensure timely, accurate, and compliant handling of Release of Information (ROI) requests, supporting data collaboration across the healthcare ecosystem. This role offers long-term growth opportunities within a company dedicated to transforming healthcare data.

🎯 What You'll Do

• Serve as front desk point of contact for patient walk-ins requesting medical records
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Assist with reporting and administrative duties such as data entry and email

📋 Requirements

• High School Diploma or GED required
• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with ability to manage confidential information

✨ Nice to Have

• Experience in healthcare or medical records
• Knowledge of HIPAA regulations

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision coverage
• 💰 401(k) retirement plan
• 🎓 Tuition reimbursement
• 🕒 Paid Time Off including major holidays
• 📈 Opportunities for growth and advancement

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15-30 min
2. 2On-site Interview· 30-60 min
3. 3Offer· 1 week