💼 About This Role

You'll design and evaluate realistic customer support conversations for benchmarking agentic audio models. Your work directly shapes how next-generation voice AI systems understand and respond in complex service environments. This remote freelance project offers flexible arrangements and exposure to cutting-edge conversational AI technologies.

🎯 What You'll Do

• Design role-play scenarios for customer support conversations.
• Evaluate AI model outputs for clarity, flow, and naturalness.
• Validate task completion accuracy and contextual understanding.
• Contribute to dataset creation and model benchmarking.

📋 Requirements

• Strong verbal communication in English across reading, writing, listening, and speaking.
• Experience in simulated customer support or conversational environments.
• Ability to evaluate structured dialogue using assessment frameworks.
• Basic understanding of structured data concepts such as JSON, functions, and logic reasoning.

✨ Nice to Have

• Comfort working with technical documentation and prompt-based workflows.
• Analytical mindset with attention to detail and consistency.
• Reliable access to a high-quality microphone.

🎁 Benefits & Perks

• 💰 Hourly compensation $11–$30.65 per hour
• 🏠 Remote contract with flexible working arrangements
• 🤖 Exposure to cutting-edge conversational AI technologies
• 📋 Structured tasks with clear evaluation frameworks

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 45 min
3. 3Offer· 30 min