💼 About This Role

You'll lead executive-level customer engagements, translating complex interaction data into clear business narratives. You'll act as a trusted advisor, mapping insights to AI and automation technologies to drive measurable outcomes. This role combines strategic consulting with deep analytical synthesis for a global leader in CX and fintech.

🎯 What You'll Do

• Lead executive-level insight presentations to C-suite audiences.
• Translate analytical findings into executive-ready business narratives.
• Map customer interaction data to AI and automation use cases.
• Synthesize inputs from analytics, product, and automation teams.

📋 Requirements

• 7+ years in consultative customer-facing role (management consulting, analytics advisory, etc.)
• Proven ability to present complex analytical concepts to senior business audiences.
• Strong executive communication skills, both verbal and written.
• Proficient in creating executive-ready presentations using Microsoft PowerPoint.

✨ Nice to Have

• Background in management consulting or strategy roles.
• Experience with CX, AI, automation, or analytics platforms.
• Prior experience leading executive briefings or strategic advisory engagements.

🎁 Benefits & Perks

• 🏖️ Flexible remote work culture.
• 💼 Opportunity to impact Fortune 100 clients.
• 📈 Career growth in a global tech leader.
• 🧠 Engage with cutting-edge AI and analytics.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Presentation· 60 min