💼 About This Role

You'll develop and execute customer engagement strategies for Coupang's Ads business, creating offline/online programs like conferences and webinars. You'll drive brand impact and sales enablement through data-driven narratives and cross-functional collaboration. This role offers significant ownership in a high-growth e-commerce environment.

🎯 What You'll Do

• Develop customer engagement strategies aligned with Ads sales goals.
• Plan and execute online/offline engagement programs (conferences, webinars).
• Define and develop narratives and messaging for target audiences.
• Analyze program performance and optimize for business growth.

📋 Requirements

• 10+ years in marketing communications or related field.
• Experience in B2B marketing in performance marketing or IT industry.
• Experience planning and operating customer events (conferences, seminars).
• Ability to develop data-driven storytelling and narratives.

✨ Nice to Have

• English/Korean business communication skills.
• High understanding of e-commerce industry.
• Experience planning global conferences or C-level programs.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Performance bonuses
• 🏥 Comprehensive health insurance
• 📈 Stock options
• 🚀 Career growth opportunities

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

1. 1Resume Screening· 1-2 weeks
2. 21st Video Interview· 1 hour
3. 32nd Video Interview· 1 hour