9h ago

Partner Success Manager

Phoenix, Arizona, USA

$90k-$120k / year

full-time

๐Ÿ’ผ About This Role

You'll activate and manage relationships with restaurant and retail partners in Phoenix, ensuring successful launch and growth on Zipline's drone delivery platform. You'll be the local eyes and ears, providing insights to guide product improvements and business expansion.

๐ŸŽฏ What You'll Do

  • Collaborate with partners to understand operations and develop operating partnership
  • Launch and expand Zipline's service to partners cross-functionally
  • Establish regular communication with local restaurant and retail management
  • Gather customer insights and report findings to guide product roadmap

๐Ÿ“‹ Requirements

  • 3+ years experience in partner success or field operations
  • Experience working in cross-functional teams
  • Demonstrated pragmatic problem solving and driving initiatives
  • Ability to build trust quickly with customers

โœจ Nice to Have

  • Familiarity with delivery marketplace business models (e.g. Uber Eats, DoorDash)
  • Experience in retail, restaurant or ecommerce environment

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical, dental and vision insurance
  • ๐Ÿ–๏ธ Paid time off
  • ๐Ÿ’ฐ Equity compensation
  • ๐ŸŽฏ Discretionary bonuses

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
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