18h ago

Supervisor Televentas

Guatemala
full-timemidfinance

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll supervise and develop a team of telesales advisors, ensuring daily, weekly, and monthly disbursement goals are met while maintaining high quality standards. You'll monitor performance metrics and provide personalized feedback to improve sales skills. This role offers growth opportunities in a collaborative environment.

๐ŸŽฏ What You'll Do

  • Monitor daily advisor performance and KPI compliance.
  • Analyze productivity metrics and generate reports.
  • Provide constant feedback and personalized coaching.
  • Coordinate commercial strategies to increase disbursements.

๐Ÿ“‹ Requirements

  • 2 years leading customer service or sales teams.
  • University student (min 2nd year) or graduate in related field.
  • CRM and Google Suite proficiency.
  • Knowledge of KPI management and analysis.

โœจ Nice to Have

  • Experience in banking or technology sectors.
  • Conflict resolution skills.
  • Positive leadership and team motivation abilities.

๐ŸŽ Benefits & Perks

  • ๐Ÿ…ฟ๏ธ Collaborative parking
  • ๐Ÿ“ˆ Growth opportunities
  • ๐Ÿ‘ฅ Agreeable work environment
  • ๐Ÿ”„ Referral program
  • ๐ŸŽ‚ Birthday day off

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Final interviewยท 45 min
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