about 4 hours ago
Quality Assurance Manager - CLIA/CAP Laboratory
Pleasanton, California, USA HQ
$132,800-$179,600 / year
full-timemanagerbiotechnology
Tech Stack
Description
You will establish and oversee the quality infrastructure for 10x Genomics' first CLIA/CAP-certified laboratory, ensuring compliance with CLIA, CAP, and state regulations. This hands-on leadership role involves implementing document control, deviation/CAPA systems, and audits, while supporting clinical operations and building a quality team as the lab scales.
Requirements
- Bachelor’s or Master’s degree in Life Sciences, Medical Laboratory Science, Quality Management, or related field
- 10+ years of QA experience in a regulated clinical lab (CLIA/CAP)
- Experience building or expanding quality systems in a CLIA lab
- Strong knowledge of CLIA/CAP quality and documentation requirements
- Additional knowledge of FDA 21 CFR Part 820 and ISO 13485 strongly preferred
- Experience preparing for and leading CAP inspections and CLIA audits
- Excellent written and verbal communication skills
- Hands-on, proactive, and adaptable
- Experience with LIMS, electronic QMS tools, and training management systems
Responsibilities
- Implement document control, deviation/CAPA systems, training programs, and internal audit processes compliant with CLIA, CAP, and state regulations
- Collaborate with CLIA and assay development teams to develop and manage SOPs
- Integrate the CLIA lab’s quality infrastructure into the enterprise-wide QMS
- Establish and track quality metrics (deviations, nonconformances, audit findings, proficiency testing)
- Ensure inspection readiness and execute regulatory submissions (CLIA, CAP, state licensure)
- Provide quality oversight of lab operations, including review of validation plans and QC data
- Serve as QA reviewer for method validation, verification, and change control
- Manage reagents, instruments, and workflow changes per CLIA/CAP
- Support onboarding of LDTs from Diagnostic Assay Development teams
- Act as quality liaison with external auditors and partners
- Initially work as individual contributor, then recruit, train, and manage a small QA team
- Foster a culture of compliance and continuous improvement
- Collaborate with Laboratory Operations, Diagnostic Assay Development, Clinical Bioinformatics, and IT
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