20h ago
Support Engineer
Washington, D.C.
✨ $80k-$120k / yearest.
full-timesoftware
🛠 Tech Stack
💼 About This Role
You'll be the go-to person for all hardware and software issues at Palantir, ensuring US Government employees can be productive. Your work will directly enable data-driven decisions that save lives and forecast disruptions. You'll automate routine tasks to focus on impactful solutions.
🎯 What You'll Do
- Onboard new users and provide end user support.
- Provide Tier 1 and 2 support for all technologies.
- Support day-to-day technical and logistical operations.
- Manage Windows Active Directory, DNS, DHCP, and PKI.
📋 Requirements
- Active US DoD Secret or higher Security Clearance
- Ability to lift 30 pounds and be on feet up to 8 hours
- Meet DoD 8570 IAT Level I requirements
✨ Nice to Have
- Additional Linux experience
- Coding/scripting proficiency in at least one language
- Dedication to automating solutions
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Technical Interview· 1 hour
- 3Manager Interview· 45 min
🚩 Heads Up
- Lifting 30 pounds and standing 8 hours for a support role may be excessive
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