20h ago

Support Engineer

Washington, D.C.

$80k-$120k / yearest.

full-timesoftware

🛠 Tech Stack

💼 About This Role

You'll be the go-to person for all hardware and software issues at Palantir, ensuring US Government employees can be productive. Your work will directly enable data-driven decisions that save lives and forecast disruptions. You'll automate routine tasks to focus on impactful solutions.

🎯 What You'll Do

  • Onboard new users and provide end user support.
  • Provide Tier 1 and 2 support for all technologies.
  • Support day-to-day technical and logistical operations.
  • Manage Windows Active Directory, DNS, DHCP, and PKI.

📋 Requirements

  • Active US DoD Secret or higher Security Clearance
  • Ability to lift 30 pounds and be on feet up to 8 hours
  • Meet DoD 8570 IAT Level I requirements

✨ Nice to Have

  • Additional Linux experience
  • Coding/scripting proficiency in at least one language
  • Dedication to automating solutions

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Technical Interview· 1 hour
  3. 3Manager Interview· 45 min

🚩 Heads Up

  • Lifting 30 pounds and standing 8 hours for a support role may be excessive
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