5h ago

Process Lead

Richmond, VA

$34.6k+ / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll lead shift operations for a rapid delivery facility, ensuring order accuracy and efficient fulfillment. You'll directly oversee teams of associates and driver-partners to drive customer satisfaction through process improvements and real-time problem-solving.

๐ŸŽฏ What You'll Do

  • Oversee all facility operations and delivery processes during shift
  • Coach and motivate team to meet performance objectives
  • Handle inbound inventory and pack orders during low volume periods
  • Troubleshoot and resolve shift defects and escalate issues

๐Ÿ“‹ Requirements

  • 2+ years of leadership experience in retail, grocery, military, or restaurant
  • 1+ year of experience improving processes and efficiencies
  • Available during peak hours (5pm - 3am) including weekends
  • Ability to lift up to 49 pounds and stand/walk for shifts

โœจ Nice to Have

  • Internal Gopuff experience (2 years)
  • ServeSafe Certification

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical/Dental/Vision Insurance for full-time employees
  • ๐Ÿ’ฐ 401(k) Retirement Savings Plan
  • ๐Ÿท๏ธ 25% employee discount & FAM Membership
  • โณ Vacation and Sick Time for eligible employees
  • ๐Ÿ†˜ EAP through AllOne Health

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Offerยท 1 week
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