5h ago
Process Lead
Richmond, VA
$34.6k+ / year
full-timemidretail
๐ผ About This Role
You'll lead shift operations for a rapid delivery facility, ensuring order accuracy and efficient fulfillment. You'll directly oversee teams of associates and driver-partners to drive customer satisfaction through process improvements and real-time problem-solving.
๐ฏ What You'll Do
- Oversee all facility operations and delivery processes during shift
- Coach and motivate team to meet performance objectives
- Handle inbound inventory and pack orders during low volume periods
- Troubleshoot and resolve shift defects and escalate issues
๐ Requirements
- 2+ years of leadership experience in retail, grocery, military, or restaurant
- 1+ year of experience improving processes and efficiencies
- Available during peak hours (5pm - 3am) including weekends
- Ability to lift up to 49 pounds and stand/walk for shifts
โจ Nice to Have
- Internal Gopuff experience (2 years)
- ServeSafe Certification
๐ Benefits & Perks
- ๐ฅ Medical/Dental/Vision Insurance for full-time employees
- ๐ฐ 401(k) Retirement Savings Plan
- ๐ท๏ธ 25% employee discount & FAM Membership
- โณ Vacation and Sick Time for eligible employees
- ๐ EAP through AllOne Health
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Offerยท 1 week
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