18h ago
Technical Account Manager
Toronto, ON
$92.3k-$121k / year
full-timesenior Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll manage a portfolio of customers, driving product adoption and optimization for Varicent's Sales Performance Management SaaS solutions. You'll serve as a trusted technical advisor, ensuring long-term success. This role focuses on building strong relationships and adapting to evolving product offerings.
🎯 What You'll Do
- Manage and nurture your designated client portfolio.
- Review impact of new features against customer needs.
- Configure Varicent solutions based on customer requirements.
- Generate monthly performance and support metric reports.
📋 Requirements
- At least 7 years experience in IT Consulting or Enterprise Software Implementation.
- Bachelor's Degree in a technical field or related business discipline.
- Experience with SQL, data manipulation, and Microsoft Excel.
- Prior experience with Query Based Languages and Relational Databases.
✨ Nice to Have
- Prior hands-on experience with Varicent software products.
- SPM software experience.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Call· 30 min
- 2Hiring Manager Interview· 45 min
- 3Technical Interview· 60 min
- 4Offer· N/A
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