18h ago

Technical Account Manager

Toronto, ON

$92.3k-$121k / year

full-timesenior Remotesoftware

🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of customers, driving product adoption and optimization for Varicent's Sales Performance Management SaaS solutions. You'll serve as a trusted technical advisor, ensuring long-term success. This role focuses on building strong relationships and adapting to evolving product offerings.

🎯 What You'll Do

  • Manage and nurture your designated client portfolio.
  • Review impact of new features against customer needs.
  • Configure Varicent solutions based on customer requirements.
  • Generate monthly performance and support metric reports.

📋 Requirements

  • At least 7 years experience in IT Consulting or Enterprise Software Implementation.
  • Bachelor's Degree in a technical field or related business discipline.
  • Experience with SQL, data manipulation, and Microsoft Excel.
  • Prior experience with Query Based Languages and Relational Databases.

✨ Nice to Have

  • Prior hands-on experience with Varicent software products.
  • SPM software experience.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Technical Interview· 60 min
  4. 4Offer· N/A
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