🛠 Tech Stack

💼 About This Role

You'll manage SMB customer relationships and drive expansion for a global SaaS workforce management platform. You'll own key accounts, identify growth opportunities, and collaborate with cross-functional teams. This role offers remote work within the US and exposure to AI-native tools.

🎯 What You'll Do

• Engage with SMB customers to strengthen partnerships
• Own relationships with key decision makers for upsells
• Use data to identify trends and growth opportunities
• Manage a sales funnel of expansion opportunities

📋 Requirements

• 2+ years of B2B SaaS Account Management experience
• Strong negotiation skills with multiple stakeholders
• Proven top performance and results orientation
• Ability to understand client objectives and create solutions

✨ Nice to Have

• Experience in workforce management space
• Experience or expertise in Payroll

🎁 Benefits & Perks

• 🏖️ Remote Work - Fully remote within the US
• 💰 Competitive salary (quoted range)
• 📈 Growth opportunities in a Unicorn SaaS company
• 🤖 AI tools training and support

🚩 Heads Up

• Contract role (6-month) may imply instability
• Role mixes account management with sales expansion (potentially ambiguous)
• Face-to-face meetings required despite remote role