10h ago
Sales & Service Lead
Chestnut Hill, MA
$39.5k-$47.8k / year
full-timemidretail
๐ผ About This Role
You'll lead the guest experience at ALO, ensuring a service-driven environment that sets the brand apart. You'll drive sales through team coaching, client relationships, and business analysis. This role combines sales leadership with people management in a dynamic retail sanctuary.
๐ฏ What You'll Do
- Lead guest experience through feedback and coaching
- Build client relationships daily
- Analyze reports to strategize and deliver results
- Ensure effective sales floor coverage
๐ Requirements
- 2+ years in client-centric sales environment
- Proven leadership capabilities
- Excellent interpersonal communication
- Aligns with ALO's Guiding Principles
โจ Nice to Have
- Experience with performance tools
- Cross-functional training experience
๐ Benefits & Perks
- ๐๏ธ Generous employee discount
- ๐ง Free ALO Wellness Club membership
- ๐ฅ Medical, dental, vision plans (full-time)
- ๐ฐ 401K with company match (full-time)
- ๐ Clothing allowance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3On-site Interviewยท 60 min
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