2d ago
Customer Success Manager
Czechia
β¨ $60k-$85k / yearest.
full-timemid Remotesoftware
πΌ About This Role
You'll be the key contact for ~20 clients, driving strategy and value at every stage of cooperation. You'll act as a trusted advisor, ensuring Bloomreach's personalization platform delivers ROI. This role offers independence and full ownership of client relationships.
π― What You'll Do
- Build long-term relationships with clients
- Act as trusted advisor and industry expert
- Ensure Engagement delivers value to clients
- Align cooperation as win-win for both sides
π Requirements
- 2β4 years of work experience in B2B SaaS
- 2+ years as Account Manager or CSM
- Ability to use analytical concepts and KPIs
- English working proficiency
β¨ Nice to Have
- Russian language skills
- Experience from media or advertising agency
- Knowledge of e-commerce marketing trends
π Benefits & Perks
- π° Annual $1,500 education budget
- π΄ Flexible working hours
- π Virtual-first with hubs globally
- π§ Calm subscription and wellness
- π Quarterly 'DisConnect' days off
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter Phone ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Final Round with TeamΒ· 1 hour
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