2d ago

Customer Success Manager

Czechia

✨ $60k-$85k / yearest.

full-timemid Remotesoftware

πŸ’Ό About This Role

You'll be the key contact for ~20 clients, driving strategy and value at every stage of cooperation. You'll act as a trusted advisor, ensuring Bloomreach's personalization platform delivers ROI. This role offers independence and full ownership of client relationships.

🎯 What You'll Do

  • Build long-term relationships with clients
  • Act as trusted advisor and industry expert
  • Ensure Engagement delivers value to clients
  • Align cooperation as win-win for both sides

πŸ“‹ Requirements

  • 2–4 years of work experience in B2B SaaS
  • 2+ years as Account Manager or CSM
  • Ability to use analytical concepts and KPIs
  • English working proficiency

✨ Nice to Have

  • Russian language skills
  • Experience from media or advertising agency
  • Knowledge of e-commerce marketing trends

🎁 Benefits & Perks

  • πŸ’° Annual $1,500 education budget
  • 🌴 Flexible working hours
  • 🏠 Virtual-first with hubs globally
  • 🧘 Calm subscription and wellness
  • πŸŽ‰ Quarterly 'DisConnect' days off

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter Phone ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Final Round with TeamΒ· 1 hour
0 0 0