🛠 Tech Stack

💼 About This Role

You'll manage client relationships and ensure satisfaction for a leading convenience retail and petroleum technology company. You'll serve as a trusted advisor guiding customers on security best practices and platform adoption. This role offers the opportunity to work with cybersecurity technologies and drive client retention.

🎯 What You'll Do

• Ensure client retention and satisfaction through proactive management.
• Coordinate cross-functional teams to address client needs.
• Conduct Quarterly Services Reviews with clients.
• Advise customers on platform adoption and best practices.

📋 Requirements

• 5+ years in the cybersecurity industry
• 3-5 years working with an MSSP
• Strong background in security and networking technologies

✨ Nice to Have

• Experience with Salesforce
• Experience with ServiceNow
• Experience with AI tools like Claude, ChatGPT, Co-pilot

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏠 Hybrid work model
• 📈 Career growth opportunities
• 💻 Cutting-edge tech stack

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min