🛠 Tech Stack

💼 About This Role

You'll design and develop AI-driven architectures for next-generation customer engagement platforms at Talkdesk. Your core impact will be enhancing intelligence and efficiency of service platforms through AI/ML and data engineering. This role offers the chance to work on cutting-edge AI and data foundation systems in a hybrid model.

🎯 What You'll Do

• Develop cloud-based data foundation and AI agent platform
• Apply AI/ML models, prompt engineering, and data analysis
• Collaborate with cross-functional teams on scalable services
• Mentor junior engineers and shape engineering roadmap

📋 Requirements

• 5+ years backend development for cloud-based services
• Proficiency in Java, Python, or similar languages
• Experience building data-intensive services at scale
• Bachelor's or Master's degree in Computer Science or related

✨ Nice to Have

• Experience with data platforms or AI services
• Familiarity with Apache Spark, Databricks, Kafka
• Data science and AI/ML model application experience

🎁 Benefits & Perks

• 🚀 Pre-IPO growth potential in a recognized leader
• 🌍 Global impact with a world-class engineering team
• 🤝 Inclusive culture with diverse perspectives
• 💡 Autonomy to drive meaningful impact

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Team Interview· 60 min
4. 4Final Round· 45 min