1h ago

TechOps Platform Manager

Cardiff, London or Remote (UK)

$75,000-$95,000 / year

full-timemanager RemoteFinancial Services

Tech Stack

Description

You will lead the Platform area within TechOps at Monzo, building observability, resilience, and technical foundations for internal tools. This involves leading a team of specialists, setting technical direction for monitoring and governance, and driving automation to enable confident change at scale.

Requirements

  • Proven experience leading a platform engineering, IT operations, or SaaS management team
  • Strong people leader with track record of coaching technical talent
  • Technical experience with SaaS platform management, configuration, and security
  • Experience building monitoring, observability, and alerting capabilities
  • Experience working with Security, Compliance, or Legal teams on technical controls

Responsibilities

  • Lead and develop a team of platform specialists, fostering technical excellence
  • Set direction for monitoring, alerting, and reporting capabilities
  • Define governance standards for configuration changes across SaaS estate
  • Build resilience and high availability into core enterprise tools
  • Own strategy for IT asset systems and legal hold/eDiscovery processes
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