💼 About This Role

You'll own a portfolio of college and university partners, serving as their trusted advisor while carrying direct accountability for renewals and expansion. You'll drive product adoption and value realization, ensuring partners succeed with AI-powered student engagement technology.

🎯 What You'll Do

• Serve as primary point of contact for assigned portfolio of college and university partners
• Lead regular partner check-ins, strategic business reviews, and renewal conversations
• Identify, qualify, and close expansion opportunities within existing accounts
• Drive strong product adoption aligned to each partner's institutional goals

📋 Requirements

• 3+ years of experience in customer success or account management in B2B SaaS
• Demonstrated track record of owning and closing renewals and expansion within a book of business
• Strong commercial instincts with experience influencing senior or executive stakeholders
• Bachelor's degree required

✨ Nice to Have

• Experience in EdTech, nonprofits, or another mission-driven space
• Comfort working with data and translating insights into compelling narratives
• Passion for education and student success

🎁 Benefits & Perks

• 🎯 Make a real impact in higher education
• 🏢 Remote-first culture with occasional travel
• 🚀 Join a fast-scaling EdTech company backed by $80M investment
• 🤝 Values-driven, collaborative team with no-ego culture

📨 Hiring Process

Async video recording, recruiter screen, hiring manager interview, take-home assignment/group interview, leadership call, references, offer.