💼 About This Role

You'll evaluate the full guest experience at a hotel during an overnight stay. Your assessment of services including dining and hospitality will help improve quality. Booking must be made by phone for Netherlands locations.

🎯 What You'll Do

• Book a standard room via hotel website or phone
• Complete a Dinner, Bed & Breakfast mystery-shopping stay
• Evaluate check-in, bar, dinner, room service, breakfast
• Mention a pretend allergy to evaluate staff handling

📋 Requirements

• Excellent observation skills
• Ability to act naturally and discreetly while evaluating
• Reliable internet access and timely report submission

✨ Nice to Have

• Experience in hospitality or customer service
• Previous mystery shopping experience

🎁 Benefits & Perks

• 💵 Reimbursement for room, bar, and restaurant expenses
• 🏨 Complimentary overnight stay during evaluation
• 📝 Flexible scheduling for the stay

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application screening· 1 week
2. 2Phone interview· 30 min
3. 3Onboarding· 1 week

🚩 Heads Up

• Role requires pretending allergy without clear ethical guidelines
• No mention of compensation beyond reimbursement